AI
Classification System
Route and label tickets, emails, leads or documents automatically.
What you get
What's included
- Workflow map and the decisions the AI may and may not take
- An evaluation set with agreed pass criteria
- Permissions and human review points for risky actions
- Logging so every AI action can be audited
- Operating notes: how to update knowledge, prompts and limits
- 3 revision rounds within the agreed scope
The exact list for your project is written into your scope before work starts.
Price
How classification system is priced
Scoped on a call
Written estimate after a call
Projects like this vary, so we price them after a short call. You get a written estimate with inclusions and assumptions before anything starts.
What moves the price
- How many systems the assistant reads from or acts in
- Volume and variety of documents or conversations
- Accuracy bar and how much human review is needed
- Voice or phone channels
- Ongoing monitoring needs
Fit
A good fit if…
- A repetitive, rules-heavy task eats your team's time
- You need answers grounded in your own documents
- You want controls and an audit trail, not a black box
Process
From first message to delivery
- 01
Tell us what you need
Book a call or send a request. Rough ideas are welcome.
- 02
Written scope
Inclusions, exclusions, assumptions and price, in writing, before work starts.
- 03
Build
Specialists design and build, with AI doing the heavy lifting under human supervision.
- 04
Independent QA
A separate review step checks the deliverable against the agreed scope.
- 05
Your review
Review in your private portal. Included revisions are applied; new scope is priced first.
- 06
Delivery & support
Launch, handover documentation and optional ongoing support.
Questions
Frequently asked
How much does classification system cost?
It depends on scope, so we don't publish an automatic price for this service yet. After a short scoping call you receive a written estimate with inclusions and assumptions — before any commitment.
How long does it take?
The timeline is agreed in your written scope once requirements are confirmed — we don't promise a deadline before that.
Are revisions included?
Yes — 3 revision rounds within the agreed scope. New requirements become a change request, priced and approved by you first.
How is quality checked?
A review step that is separate from the people and tools that built the work checks it against the agreed scope before you see it.
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Tell us about the project — we'll scope it with you.
Share the goal and constraints. We reply with questions or a time for a short call, then a written estimate.
Prefer to talk? Book a call