AI & Automation
AI that does real work — with the controls a business needs.
Assistants, agents and automations designed around your processes, evaluated before launch and monitored after.
How we approach AI & Automation
- 01
Process first
We map the workflow and the return before choosing models or tools.
- 02
Safe by design
Permissions, human review points and audit trails are part of the build.
- 03
Evaluated
Every AI system ships with an evaluation set and pass criteria.
AI
AI assistants, agents, search and document automation that do real work safely.
- AI Chatbot A chatbot trained on your business that answers questions and captures leads.
- Customer Support Assistant AI that resolves routine support and hands off the rest cleanly.
- Internal Knowledge Assistant Ask questions across your documents and systems with access controls.
- AI Search Semantic search over your products, content or knowledge base.
- RAG System Retrieval-augmented generation systems with evaluation and monitoring.
- AI Workflow Automation Automate multi-step work with AI handling the judgement calls.
- Voice Agent Phone agents that answer, qualify and book — with clear AI disclosure.
- Sales Agent AI that responds to inbound leads instantly and books meetings.
- Document Automation Extract, classify and generate documents automatically.
- Classification System Route and label tickets, emails, leads or documents automatically.
- Summarization System Turn calls, documents and threads into reliable summaries.
- AI Integration Add AI capabilities to the software you already use.
- Business Process Automation Map, redesign and automate a core business process end to end.
Business Automation
Workflows that remove manual work across your CRM, inbox, calendar and finance tools.
- CRM Automation Pipelines, follow-ups and data hygiene that run themselves.
- Sales Automation Sequences, routing and reminders so no lead is forgotten.
- Appointment Automation Online booking, confirmations and reminders that cut no-shows.
- Lead Routing Get every lead to the right person in seconds.
- Email Workflows Triggered and lifecycle email workflows.
- Reporting Automation Reports that build and send themselves.
- Invoice Workflows Invoice creation, reminders and reconciliation workflows.
- Operational Workflows Automate the repetitive operational work that slows your team.
- API Integration Workflows Reliable integrations between your apps via their APIs.
- Zapier / Make Automation No-code automations built properly, documented and monitored.
- n8n Workflows Self-hostable n8n workflows for teams that want ownership.
- Data Synchronization Keep systems in sync with conflict handling and monitoring.
Common starting points
Problems we're asked to solve
Enquiries wait hours for a reply
Route every lead instantly, follow up automatically and never lose one in an inbox.
Matching servicesThe team re-types data between tools
Connect the systems you already use so information moves on its own.
Matching servicesCustomers ask the same questions all day
An assistant grounded in your own documents answers routine questions and hands off the rest.
Matching servicesThe business runs on spreadsheets
Replace fragile sheets with an internal tool, a dashboard or reports that build themselves.
Matching services
Get started
Tell us what you have in mind.
We review your request, ask any clarifying questions and send a written scope. Nothing is committed until you accept.
- Independent QA on every deliverable
- Change requests priced before any extra work